Return and Exchange Policy

EXCHANGES

If customers select the incorrect size of cover please contact Coverworldnz promptly to arrange an exchange.

This must be done within 30 DAYS OF DELIVERY. Any exchanges/returns will not be accepted after this.

Coverworldnz exchange/return period is 30 days to give customers adequate time to fit their cover we strongly recommend customers try the cover on their vehicle before 30 days expires.

Goods must be returned folded in original undamaged boxes.

Covers cannot be marked in any manner. If covers are not in original condition the return/exchange will not be accepted and the cover will be returned to the customer at their cost.

When the returned goods have been received, and inspected, and any additional courier fees paid to our account, we will dispatch the new item to you. This may take up to 14 days.

REFUNDS

We do not offer refunds if you change of mind, please consider your purchase carefully.

RETURN/EXCHANGE FEES

For returns/exchanges, a payment of $30 is required to cover the re-stocking fees.

All courier costs of an exchange will be borne by the customer.

FAULTS

If any cover supplied has faults customers must advise Coverworldnz within 30 days of delivery. After this time no faults will be accepted.

SIZE SELECTION

The customer is responsible for selecting the size suitable for their equipment.

Coverworldnz endeavours to give our customers the most accurate advice based on the information given. The final decision, and responsibility, is the customers to ensure the item will meet their needs.

Coverworldnz takes no responsibility for incorrect selections.